Terms and Conditions - Wood Green Skip Hire
Welcome to Wood Green Skip Hire. Our Terms and Conditions outline the rules and regulations governing the use of our skip hire services. By booking or using our services, you agree to comply with these terms. Please read them carefully to ensure a clear understanding of your responsibilities and our obligations.
Booking and Reservations
Reservation Process
To reserve a skip, you must provide accurate information regarding the size, type, and placement location. Reservations can be made via our online platform or by contacting our customer service team.
Booking Confirmation
Upon receiving your reservation request, a confirmation will be sent to your provided contact details. This confirmation will include booking details, delivery dates, and any associated costs. It is essential to review these details carefully.
Payment Terms
Pricing Structure
Our pricing is based on the size of the skip, duration of hire, and any additional services requested. All prices are subject to the current rates and may vary based on specific requirements.
Payment Methods
Payments can be made through various methods including credit/debit cards, bank transfers, and online payment systems. Full payment is required upon booking confirmation unless otherwise agreed upon.
Delivery and Collection
Delivery Schedule
We strive to deliver the skip on the agreed-upon date. However, unforeseen circumstances may cause delays. In such cases, we will notify you promptly and arrange an alternative delivery date.
Skip Placement
Customers are responsible for ensuring that the placement location is suitable and does not obstruct public pathways or violate any local regulations. All placements must be on stable ground.
Collection Procedures
Once the hire period is over, we will collect the skip as per the agreed schedule. Please ensure that the skip is empty and free from any prohibited items to facilitate smooth collection.
Usage Guidelines
Permitted and Prohibited Items
- Allowed: General household waste, garden waste, construction debris
- Prohibited: Hazardous materials, asbestos, tires, batteries, electronic waste
It is the responsibility of the customer to ensure that only permitted items are disposed of in the skip. Prohibition of certain items is in place to comply with environmental and safety regulations.
Weight Limits
Each skip has a specified weight limit, which is clearly indicated at the time of booking. Exceeding this limit may incur additional charges and could necessitate the provision of a larger skip.
Safety Instructions
Ensure that the skip is not overloaded or used for unintended purposes. Improper use can lead to accidents or injuries. Always adhere to safety guidelines provided during the booking process.
Cancellation and Refund Policy
Cancellation Terms
Cancellations must be made at least 24 hours before the scheduled delivery date to avoid cancellation fees. Late cancellations may result in a fee equivalent to a portion of the booking cost.
Refund Process
Refunds, where applicable, will be processed within 14 days of the cancellation request. The refund amount will be credited using the original payment method unless otherwise agreed upon.
Liability and Insurance
Damage to Property
Wood Green Skip Hire is not liable for any damage to property arising from skip placement, except in cases of our negligence. Customers are advised to ensure that the placement does not cause damage to their property.
Insurance Coverage
Customers may opt for additional insurance coverage to protect against potential damage or loss. Details of insurance options are available upon request.
Dispute Resolution
In the event of a dispute, both parties agree to seek amicable resolution through direct communication. If an agreement cannot be reached, the matter will be referred to a mutually agreed-upon mediator.
By using Wood Green Skip Hire services, you accept and agree to abide by these Terms and Conditions. We reserve the right to amend these terms at any time without prior notice. It is your responsibility to review the terms periodically to stay informed of any changes.